Member Support
How Can We Help?
If you’re already an Upperline Plus member, your care team is one call away, anytime, day or night.
Resources
Frequently Asked Questions
Have questions? Here are answers to some of the most common ones. You can also call us at 855-669-7843 to speak with a Care Navigator or Nurse 24/7, including weekends and holidays.
Upperline Plus is available at little to no cost for many eligible patients based on their coverage. The easiest way to find out is to check your eligibility. To check your eligibility, call 855-669-7843, or speak to the front desk at your next Upperline or Care Partner visit.
Upperline Plus works alongside your care. You can continue seeing your current provider while receiving additional support from the Upperline Plus care team. It’s designed to support your care, not replace it.
No. Your Medicare coverage stays the same, and Upperline Plus works within your existing benefits.
You can receive support in the clinic, at home, or over the phone, depending on what works best for you.
You can enroll by phone by calling 855-669-7843 or during a visit at an Upperline or Care Partner provider location.
Yes. You can call 855-669-7843 whenever you are not feeling well — including weekends, late nights, and holidays — to speak with someone who knows your care and can help you understand what to do next.